FAQs

Purchases to customers outside of New England are shipped via USPS Priority mailing within the USA.  Local area purchases may be shipped by regular USPS package rate.

Complementary Gift Wrapping is happily provided by Shari 🙂

Return policy

• Returns received within 30 days of purchase, accompanied by a sales receipt, including your credit card number, will be credited back to your credit card.

• Merchandise must be returned unused and in original packaging, unless defective

• Handmade products may have variations in finish, color and are not returnable.

Return procedure

•  Email smile@whistleemporium.com  explaining the reason for your return, and assuring us that the product is in “as new” condition.

•  We will issue a return authorization code to include in your  return package.

•  You are responsible for carefully packing and shipping the product back to us.  

• Credit will be issued in the form of payment of original transaction after return is received and processed.