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FAQs

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Purchases to customers outside of New England are shipped via USPS Priority mailing within the USA.  Local area purchases may be shipped by regular USPS package rate.

Complementary Gift Wrapping is happily provided by Shari πŸ™‚

Personalized assistance is available by telephone during business hours: Tuesday – Friday 10am-7pm | Saturday & Sunday 10am-5pm
Whistle is open for “in-person” shopping (masks required 6 customer limit to achieve safe social distancing)  We continue to welcome shopping by phone and virtual shopping with curbside pick-up or mail order.  OPEN 24/7 on the web: www.whistleemporium.com
Ph: 802-472-9414 β€’ email: smile@whistleemporium.com β€’ virtual shopping by appointment via Zoom , FaceTime -or- GoogleDuo
Whistle is always closed on Monday.
The Whistle Emporium strives to offer a friendly, safe and happy shopping experience.  With respect to our customers human rights, we pledge to offer service to ALL customers regardless of their age, gender, race, faith, sexual preference or political affiliation.

Return policy

β€’ Returns received within 30 days of purchase, accompanied by a sales receipt, including your credit card number, will be credited back to your credit card.

β€’ Merchandise must be returned unused and in original packaging, unless defective

β€’ Handmade products may have variations in finish, color and are not returnable.

Return procedure

β€’  Email smile@whistleemporium.com  explaining the reason for your return, and assuring us that the product is in β€œas new” condition.

β€’  We will issue a return authorization code to include in your  return package.

β€’  You are responsible for carefully packing and shipping the product back to us.  

β€’ Credit will be issued in the form of payment of original transaction after return is received and processed.

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